Management of a Casino


A casino is a gambling hall offering games of chance and in some cases skill. Slot machines, roulette, baccarat, blackjack and craps account for the billions of dollars raked in by casinos each year. A variety of other attractions draw people in such as musical shows, lighted fountains and shopping centers. Yet, casinos would not exist without the games of chance that generate most of the money.

In addition to attracting people with the promise of winning big, casinos keep them coming back with free food and drinks. This is called comping, and it is based on how much time people spend in the casino and the amount they bet. Big bettors receive complimentary rooms, meals and tickets to entertainment shows. They may also receive reduced-fare transportation and limousine service.

The shrewd businesspeople who run casinos employ a diverse workforce to manage all aspects of the operation. At the top is a general manager who makes key decisions. Below him are department managers, for example the table games and slot managers. These people oversee specific areas of the casino and make sure that employees are following protocol and playing by the rules.

Casino security is also very important. The routines of various casino games follow patterns, and it is easy for security personnel to pick up on unusual behavior. For example, the way a dealer shuffles and deals cards or the placement of betting spots on the table are signals that something is amiss.